Originally Posted by dbc
... Dealers are supplied with both keys on new cars, also. You being fed a line of bull.
It's best not to take delivery of a car until everything is right - dealers are far more anxious for a sale than they are for repair work.
DING.... but it's all water under the bridge.
They didn't give you a copy of the contract???? your dad really dropped the ball if he was there with you. Look in the glove box. they may have stuffed that in with all the other docs.. like temp title.
Second best advice you'll ever get---- Get a copy of everything you ever sign!!!!! especially mortgage papers. DON'T accept pre-copied pages without your signature!! You sign it---- you get a copy of it. BAR NONE. Other free advice.... any serious documents that deal with homes, business dealings, etc... if there are more than one page. initial each page (bottom corner) and then get a copy of the entire document... this prevents unethical people switching out pages of the contract --- your initials kill the ability to cleanly do that.
Back to car issue:
Walk into the business office of the dealership (avoid salesman) and tell them you need a copy of the purchase agreement. If they asked why, tell them you need it for a third party as proof of purchase and ownership.
once you have it and you have your proof of key missing and part missing... walk to the front desk and ask to see the general manager. His name is probably plastered on the front door. Then tell him about the run around and if you don't get it you'll file a complaint with the AG's office AND Nissan headquarters.. trust me if they get too many complaints there they will have problems. Dealerships can intimidate kids but not the AG's office nor Nissan headquarters.
PS Wyler is from Michigan -- if I'm not mistaken. Can't trust a wolverine. Go Bucks!
One reason why they always keep the second key : easy repossession. I'm guessing you financed through them.
side story for others:
I have sat down to purchase a used car and we agree on price and everything. I ask to see the second set of keys with remote. 100% of the time they say they don't have a second set. I tell them to get one or I walk. This always pisses them off since they can't admit they have them secretly filed away. they now have to spend money on a new set of remote and keys. I started to walk one time and the salesman got all whiny saying you can't leave you agreed on everything. I told him to sue me -- and I left. I have other stories of them stripping the car of everything that wasn't nailed down.
In short, never accept a car without two complete key sets. If they say they don't have it -- start walking.