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I hate the concept of tipping, but concede to it for certain services where it is the cultural norm.
However, I guess we can't complain. The expectation for tipping here in North America is still preferred over the scenario in some middle eastern countries where you have to BRIBE. Forget "tipping" for the guy that carried or loaded/unloaded your bags... in some places if you want to get your luggage period (after getting off a plane or whatever) you better pay the bribe! Or you may not get it back.
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