Extended Component Warranty Coverage

[tigerwokie]

Hi, is anyone familiar with this Nissan factory warranty (7 year/100k) ? and what are the components covered or not covered under "body and interior" ? I couldn't seem to be able to find anything on this. Thank

[boyrs]

you should be able to get a copy of your warranty at the dealership. my 02 SER was out of warranty at 85K.

[tigerwokie]

ok, thanks. That will be my last resort because I have been avoiding my local dealer if I don't have to.

[boyrs]

could call a dealership that's not local. have you seen this?

Nissan Extended Warranty Prices | Nissan Security Plus Service Contract Quote Prices

[tigerwokie]

ok thanks. I had not seen it but now noticed "body and interior" is just one of the categories. Nissan HQ gave me this "free" coverage because I was having a lot of problems with my many seat belt repairs with the local Nissan dealer. This is part of the problem I didn't want to contact them for the coverage details. I doubt this coverage has much to offer since the big hitters like engine and powertrain and not even the radio ...etc are even covered. Thank you though.

[Stitch]

whats the name of the coverage? silver, gold, limited certified.. theres others can't remember em off the top of my head. The gold pretty much covers everything except like window runs and lil odds and ends and maybe some interior peices. Nothing that will cause issues with the car running.. just things people nitpick about because they have no lives is pretty much all thats not covered for the gold. The silver is essentially major components. Limited certified if i remember right is almost worthless.. it covers the engine and tranny and a few other big things.

Kinda odd u have to pay for seatbelts or were having issues with them covering it. Theres a sheet they can print out from the computer that will normally state unlimited/unlimited (years/mileage) for seatbelts. Unless the car is really old. I know i've put in seatbelts and pretensioners into like 99-2000 (year) vehicles with no charge to customers because the belts get stretched or w/e.

[tigerwokie]

Hi Stitch, my free warranty was issued by Nissan HQ. It is not any Gold, Silver, or Bronze plan but it is very specific about "body and interiors" components coverage only. It is just a letter printed on Nissan HQ stationary instructing the dealer to repair the car and do not deny service. The dealer can call a Nissan HQ number if it exceeds the DSA limits (you probably know what this is as I don't). My 2004 Sentra has only 50k miles, so although the extended warranty covers me for 7 years/100k, my true coverage is only good through 1/2011. And I never said I had to pay for seat belt repairs, and all three times were under warranty. On my last dealer visit, I questioned the Service Manager if they had overlooked something because all the replaced seat belt assemblies are identical with same part number, but they all came from the front passenger side and I am the lone driver. The dealer must have agreed with my logic and traced the fault deeper and further even though their diagnostic computer didn't find any other problem. But it did not sit well with me when they came back with a $476 bill for some kind of seat belt sensor which is not covered. And if this does not fix the problem, the dealer may replace other components. Because this is a safety concern, I contacted Nissan HQ to intervene. After reviewing the repair records, the failure interval, and considering the low miles of the car, Nissan HQ authorized the seat belt sensor repair and also offered me this extended warranty which turns out to be insignificant. I don’t have confidence and trust in my Sentra's seat belt system effectiveness to prevent driver injury, but at least the front passenger (if I have a rider) would be safe. I have always been a loyal Datsun/Nissan customer until now, this will be my last Nissan purchase. I hope this helps answer some of your questions.

[Stitch]

well if its a certified letter telling the dealer to fix it and to make you happy then it shouldn't matter what the coverage is. Its a direct tell to the dealer. And no offense but from what i've read and if i'm reading it right, i don't see why you should have issues with Nissan. Its an issue with your dealer, Nissan is giving you coverage for these things. Nissan is trying to make you happy and give you confidence in their vehicle and support. The dealer just isn't spending the time to research your problem. From what i can gather it sounds like your passenger side seatbelt has been replaced 3 times? For what a LF Pretensioner code? Flashing airbag light?

[tigerwokie]

Yes to flashing airbag light.

[Stitch]

ok, well i'm fairly sure that airbag is covered under powertrain, 5 years 60k. So, ANYTHING that is making that lil red light blink should be covered regardless. Shouldn't need a peice of paper for that. Though its been awhile since i've checked but i'm 90% sure its covered lol. My advice to you, go to another dealer and see what happens. Airbag systems are easy to me, shouldn't be hard for someone with more experience to figure out your problem. That paper that you got from Nissan should be good at any dealer and is your "cut through the BS and repair my car" card.