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Old 03-17-2008, 10:49 AM
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X-trail transmission fluid dilemma

I own a Nissan X-trail 2005, 2.5 with automatic transmission. Last month I made the 40,000 km/24 month maintenance with 46,716 km marked on the board. The owner´s manual indicates that the automatic transmission fluid has to be replaced at 40,000km, but my Nissan-approved customer service advisor told me that because the X-trail already exceeded the 40k´s, the fluid shouldn´t be replaced. He recommended me to not replace the fluid before the transmission needed proper disassembly and mechanical work. They stated that they can replace the fluid at my request, but they would assume no responsibility if the transmission breaks up or starts having problems. I would perfectly understand that, if the X-trail had 100,000 kms, the fluid shoulnd´t be changed and the wise thing to do would be just to wait for the transmission to break. But, does an excess of "merely" 7,000kms makes a difference on whether I should consider the reasonability of changing fluids? I found it strange, therefore I asked to a mechanic who works at the Nissan-approved service provider and told me that if it were his car, he would change it, but since the Nissan customer service representative recommended me not to do it, the mechanic told me that probably it wasn´t unwise to simply wait for the transmission to faulter. I was shocked when I received such an answer!. I asked again to other people but I didn´t receive a rock-solid, conclusive recommendation. I do not trust the recommendation made by the Nissan representative: the place where they ought to know everything about Nissan cars from A to Z wasn´t able to provide me a solid recommendation without hesitating. I bouth my Nissan X-trail brand new around 30 moths ago and right now my X-trail has around 48,800 km, but I still have the dilemma on whether it is or not wise to change the transmission fluid (like the manual says) or just to wait for my transmission to faulter, as my local Nissan customer service recommended me to do. What should I do?
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Old 03-17-2008, 11:57 PM
SHAWN's Avatar
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Umm, You need to find a new "Nissan-approved customer service advisor" !! He does NOT know what he is talking about .... 48K is a bit much for trans fluid , I wouldnt go over 30K ... But just because your at 48K does not mean you should now never change the fluid !! ... Change it ASAP ... Sounds like he is just trying to get out of any warrantee issues ...which since you are over the recommended mileage they now can refuse a warrantee anyways!! But your just looking at premature trans. failure if you dont change it !!

If it were me ..i would change it now, then change it again in 15K , then every 30K after ...
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Old 03-23-2008, 06:42 PM
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that service adviser is a full blown fool. Since you have an X-Trail is it safe to assume you live in Canada?
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  #4 (permalink)  
Old 03-30-2008, 10:40 PM
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Location: new westminster, B.C.
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your service advisor is an idiot. Change the fluid and make sure you use the approved fluid and call head office and tell them what the service advisor told you!
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  #5 (permalink)  
Old 04-02-2008, 07:25 AM
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Quote:
Originally Posted by offroadfan View Post
I own a Nissan X-trail 2005, 2.5 with automatic transmission. Last month I made the 40,000 km/24 month maintenance with 46,716 km marked on the board. The owner´s manual indicates that the automatic transmission fluid has to be replaced at 40,000km, but my Nissan-approved customer service advisor told me that because the X-trail already exceeded the 40k´s, the fluid shouldn´t be replaced. He recommended me to not replace the fluid before the transmission needed proper disassembly and mechanical work. They stated that they can replace the fluid at my request, but they would assume no responsibility if the transmission breaks up or starts having problems. I would perfectly understand that, if the X-trail had 100,000 kms, the fluid shoulnd´t be changed and the wise thing to do would be just to wait for the transmission truck part to break. But, does an excess of "merely" 7,000kms makes a difference on whether I should consider the reasonability of changing fluids? I found it strange, therefore I asked to a mechanic who works at the Nissan-approved service provider and told me that if it were his car, he would change it, but since the Nissan customer service representative recommended me not to do it, the mechanic told me that probably it wasn´t unwise to simply wait for the transmission to faulter. I was shocked when I received such an answer!. I asked again to other people but I didn´t receive a rock-solid, conclusive recommendation. I do not trust the recommendation made by the Nissan representative: the place where they ought to know everything about Nissan cars from A to Z wasn´t able to provide me a solid recommendation without hesitating. I bouth my Nissan X-trail brand new around 30 moths ago and right now my X-trail has around 48,800 km, but I still have the dilemma on whether it is or not wise to change the transmission fluid (like the manual says) or just to wait for my transmission to faulter, as my local Nissan customer service recommended me to do. What should I do?
What the hell??? Wha tkind of answer is that??? You know what, I think the mechanic wants your transmission to break down so that you have to pay him with a larger amount of money..
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Old 04-02-2008, 04:23 PM
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Location: new westminster, B.C.
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in reality the transmission could probably go 100,000 klm's until the first change so don't listen to the service advisor just have the dealer change the fluid immediately. Should you have a transmission problem under warranty i doubt your warranty would be voided. Either way change it. The only time you wouldn't change it is if it was very dark, in that case the service writer would be accurate but @ 48800 i doubt it has changed colour at all. The theory being that dark fluid is very varnishy and atf is a high detergent fluid and the new fluid would wash down the build up and the slime would hang-up valves and solenoids causing a malfunction. So if your fluid is still red go ahead and change it.

Last edited by double d : 04-02-2008 at 04:23 PM. Reason: spelling
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