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  #1 (permalink)  
Old 08-02-2007, 03:20 PM
PsyKoh's Avatar
Smell it, fools...
 
Join Date: Sep 2000
Location: Just passing thru
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So I'm with no TV and no Internet at home

Get home last night and both the TV and the Internet connection are down. Call Comcrapst and they tell me the earliest they can come over is Monday. I tell them no way and to send someone sooner. Script monkey tells me that he can get someone in the cable TV division to come Saturday... then, after a bit more squeezing, I get a Friday afternoon appointment.

Now here's the kicker. He says that there's a possibility that I may be charged for the support visit! I tell him that if I get charged, "I'm outta here" and that if the past 7 years as a comcast customer mean nothing, they can just close my account right then and there.

Charge story gets dropped...

God, when will FIOS be available in my area? I so need to switch companies... They better not give me any grief about prorating my next bill because I just know the monkey coming tomorrow will find out the problem is at the outside tap and he will have to schedule a second appointment so some engineer can come fix it...



[/Rant]
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Old 08-02-2007, 03:24 PM
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Last time I had Comcast trouble, the tech that came climbed the pole and fixed it on the spot. You might get lucky.
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Old 08-02-2007, 03:27 PM
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Smell it, fools...
 
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Location: Just passing thru
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I hope you're right... Last time I wasn't so lucky though. I was having intermittent disconnects and the first dude had no tools to adjust the tap. They had to send an engineer to adjust the tap signal strength or some crap like that. I'll bet that my leg on that tap was going bad and they just did a patch job... Now it's gone for good.

Last edited by PsyKoh : 08-02-2007 at 03:30 PM.
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Old 08-02-2007, 03:35 PM
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with any luck, you'll get these guys:

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Old 08-02-2007, 03:35 PM
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its all over...
 
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I had no internet/tv for 3 weeks when I moved buddy. Withdrawal is a bitch
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Old 08-02-2007, 03:45 PM
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Smell it, fools...
 
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I had no internet/tv for 3 weeks when I moved buddy. Withdrawal is a bitch
Today I'm probably gonna go *gasp* do something outside...

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Old 08-02-2007, 03:52 PM
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Move!!!
 
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Already made my appt to have FiOS installed at my house.
I hated Comcast and I hate Time Warner since they bought out Comcast.
The speed fluctuations with Comcast are horrendous. At times my connection goes down to almost dial up speeds, I call and complain and then it hauls ass for about 3 months and then it gets choked again.

I'm going to love the new fiber HDTV, phone and internet.
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Old 08-02-2007, 03:54 PM
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Move!!!
 
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Originally Posted by PsyKoh View Post
Today I'm probably gonna go *gasp* do something outside...

You better get everything done outside that you can while you still have time.
Once the baby comes you won't have time for anything else.
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Old 08-02-2007, 04:55 PM
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say when.....
 
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Quote:
Originally Posted by carfreak67 View Post
Already made my appt to have FiOS installed at my house.
I hated Comcast and I hate Time Warner since they bought out Comcast.
The speed fluctuations with Comcast are horrendous. At times my connection goes down to almost dial up speeds, I call and complain and then it hauls ass for about 3 months and then it gets choked again.

I'm going to love the new fiber HDTV, phone and internet.
That is exactly what my pos comcast internet service does. It is so up and down all day long. I have had three techs out here and nothing gets done. Comcast is the only high speed available in my area FTL! Wish I could get FiOS!!

Thank God I have Dish network for HDTV!
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Old 08-02-2007, 05:00 PM
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Get some exercise, you could use it.
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Old 08-02-2007, 05:15 PM
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Quote:
Originally Posted by PsyKoh View Post
Today I'm probably gonna go *gasp* do something outside...

<makes mental note that someone who just got a PS3 is going outside to do something>
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Old 08-02-2007, 05:37 PM
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that was dumb.
 
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Quote:
Originally Posted by PsyKoh View Post
Today I'm probably gonna go *gasp* do something outside...

today is one of those days when you're supposed to stay inside and watch tv. it's been over 90 here since 10 am.
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Old 08-02-2007, 05:38 PM
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Smell it, fools...
 
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Get some exercise, you could use it.
Awwww. Look who stopped by another one of my threads with a smart comment...

kthxbyebyenow.
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  #14 (permalink)  
Old 08-02-2007, 05:40 PM
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Smell it, fools...
 
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Originally Posted by kierandill View Post
<makes mental note that someone who just got a PS3 is going outside to do something>


I left it a my brother in law's house. He's the one with the HDTV so I figure he'd have more fun with it until I get my replacement LCD in the office.
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Old 08-02-2007, 05:48 PM
Creature's Avatar
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Location: NoVA
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you're not out of the woods with FiOS either ... my FiOS went down on Sunday afternoon during a storm, took the TV, Internet, and phone services with it. They didn't get anyone out to fix it until Tuesday (gave us a 1-5pm timeframe and then the guy showed up at 11am and no one was there). He got things back up for a short time but since Tuesday at noon things have been going up and down and he's been out to the house 4 times and has replaced the ONT twice, the battery backup, and the router. As of now the TV and Internet are working but the phone is still dead, but it's his day off... so I call Verizon to get them to try resetting the line remotely but that doesn't work so they schedule me for a Friday fix (tomorrow). Ugh. In 6 years of DirecTV and Earthlink DSL my services were never down for more than 30 minutes --- screw this 5-plus days shiat.
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