So I've been looking for a cheap winter truck so I decided to get an Autocheck account to run the VINs on the cars/trucks that I look at. Decided to run the VINs on all of the cars that we currently own too just to see what's there. On one of our cars there was a "Possible Odometer Rollback Reported." The dealership entered 116k miles instead of the 16k miles that the car was truly at back in 2006 when they serviced the car. Does anyone know if the dealership can fix this? It sux because if we were to try selling it, people are going to look at that "Possible Odometer Rollback" and either not even bother looking at the car or really low ball it all because someone messed up entering the mileage. Would having them pay the "depreciated value" be a reasonable thing if they can't fix it?
I'd pass on it. There are too many good used vehicles available. Not even worth the hassle dealing with this at all IMO.
That's how I would feel if I was looking at buying it too. Unfortunately, it's my mom's car (from 2004) and if she were to sell it or trade it in, most likely people would pass on it or shoot a lower offer. Apparently checking the VINs on the cars you own isn't a bad idea in case the dealership that services it messes up entering the mileage of when it was serviced.
Definitely going to bring it up when it goes in for an oil change. The service slip did have 116k noted as the mileage, but it was in for an inspection sticker and the slip for the inspection sticker noted the mileage as 16k. I know it was truly at 16k because we bought it brand new and take it to the same dealership all the time so it's just going to be a matter of whether or not they can actually fix it. If not, I'm thinking it might be worthwhile to go to a few different dealerships and act as if we're trading it in and get estimates of what they will pay for it as is versus what they would have offered without that "reported rollback" on the vin and tell the dealership to pay up.
Even if they "fix" the data error, these things have a way of coming back since reports such as car fax do not go to great lengths to "scrub" their data.
I would keep every receipt, document and report that shows the history of the vehicle. Keep them in date order in a binder or fixed file folder (so they stay in order when dropped ... grin). If and when you go to sell, state in the remarks section that you have been the owner from new ... the stated is the actual mileage ... and you have the entire paper trial to prove it. In other words let them know up front there was a data gliltch, you should be fine.
I also think you should pursue the diminished value claim as you intend by getting prices from other dealers. I doubt you will get a settlement (but who knows) but it would be good leverage if the dealership is not too keen to help you clear this up.
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'09 Altima 2.5S CVT 65K
'10 Armada SE 4WD 55K
I would never volunteer information ..........you have done nothing wrong and it will put a cloud of suspision over your head when you start to spit that info......keep your info and produce it if needed to a potential buyer...in the meantime get on the dealers ass for causing you a headache
The dealer will try and deny that mistake. But to clarify, where did it say 116k? On the inspection receipt or the dealer service receipt? Theres a big difference!
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2009 Altima coupe 2.5 6spd
Amsoil synthetics, LED lights, illuminated kickplates, WC Lathewerks shift knob, Racing Line STS/TB kit/strut bar/RSB/ front & rear end links/ first 4th gen 2.5 with racing Line springs, first 4th gen to swap 7th gen maxima brakes (on 16" wheels).
-Plans for now/future:restored old school wheels in progress/ quad projector retrofit in progress.
Best 1/4 mile; 15.598@88.3MPH factory stock to the tires.
The dealer will try and deny that mistake. But to clarify, where did it say 116k? On the inspection receipt or the dealer service receipt? Theres a big difference!
It was on the dealer service receipt that the typo was made. The state inspection report had the mileage correct.
We brought it up when it went in for an oil change today - the Service Department can't do anything about it in their system but they're going to see if the Sales Department has a way of updating it in Carfax/Autocheck on Monday since the Service Manager seemed to think that the Sales Managers were able to. I guess time will tell...
Then it should not be an issue . The milage on the inspection receipt is what matters! as long as you have that(to show proof if brought up which I doubt) your car is not considered to have an odometer that was rolled back! Service milage record is for the dealership, the DMV doesn't care about that ! And yes, they can correct it, it's just work they dont want to do.... I wouldnt worry about it!
I would never volunteer information ..........you have done nothing wrong and it will put a cloud of suspision over your head when you start to spit that info......keep your info and produce it if needed to a potential buyer...in the meantime get on the dealers ass for causing you a headache
Why would you NOT want to "volunteer information" that would make your vehicle more salable? In my experience buyers are very favorably inclined toward vehicles that have complete documentation of their service histories. I've always kept records and have been able to get better prices when I sell because of this. When I show a car my service log and attached reports, receipts and invoices are sitting on the passenger seat for the buyer to review.
When I buy I look for vehicles that have records as well. I don't always find this ... but I'm willing to give much more serious consideration (and consider paying a higher price) when I do. It's just one more piece of information as to the condition of the car.
Why would you NOT want to "volunteer information" that would make your vehicle more salable? In my experience buyers are very favorably inclined toward vehicles that have complete documentation of their service histories. I've always kept records and have been able to get better prices when I sell because of this. When I show a car my service log and attached reports, receipts and invoices are sitting on the passenger seat for the buyer to review.
When I buy I look for vehicles that have records as well. I don't always find this ... but I'm willing to give much more serious consideration (and consider paying a higher price) when I do. It's just one more piece of information as to the condition of the car.
Perhaps this is just me however ...?
I already answered that, because sometimes to much information whether it be true or not will make someone think your lying or suspicious of you....I would have that information handy and only produce it if necessary not everyone will pull your history when buying that car......maybe its my workbackground....one time while walking with a big group during a store visit the president of the company commented on how good our store looked, One of the my fellow mangers spits out without thinking that we had ran a nightcrew the night prior to shine things up a bit before the big walk......after this visit I had to listen to the speech of never vounteering information it only makes you look bad or exposes you inadvertently.
either way I agree and standby what i said, if you disagree that is your firearm bearing right.
All good, everyone will have their own experiences that make their perception reality... I just don't like to debate them, just like discussing politics or religion, the outcome will be multi sided and nothing gained...I have my own lil world to its filled with ass, poker chips and chrome....lol
So the dealership was supposed to call yesterday to let us know how changing it went.. no call.... seriously starting to get fed up with this Honda dealership (and dealerships in general) not calling when they say they're going to. Unless AutoCheck takes a while to refresh their systems, it didn't work since the mileage is still incorrect. Hopefully they can take care of it since it's such an annoying little mistake.
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. The milage on the inspection receipt is what matters! as long as you have that(to show proof if brought up which I doubt) your car is not considered to have an odometer that was rolled back! Service milage record is for the dealership, the DMV doesn't care about that 
! And yes, they can correct it, it's just work they dont want to do.... I wouldnt worry about it!
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