What's up NissanClub?
I'm Brody, been around for a while!
Just wanted to share why you should never shop with courtesyparts.com & share an alternate OEM parts source suggestion that is CHEAPER
I know many have been using courtesyparts for years for their OEM parts needs, including myself.
For those of you that know me and/or are familiar with my build, you probably have an idea that I went pretty hard on my 2nd gen. Altima, and over the years of owning the car and building it, I needed my fair share of OE parts.
Well, courtesyparts seemed to be the go-to for OEM parts for everybody, so I decided to use them as well. Over the years I made quite a few purchases, for multiple different cars I've worked on even, and I know I have spent well over $1000 with them over the years. I think it's fair to say I'm a repeat customer.
My girlfriend has a 2014 Altima, and I do the oil changes/maintenance on it. I needed some drain plug washers, so I went to place an order for them on courtesyparts. Total was $2.04 for 6 of them, went to shipping and it was $10.95 just for shipping. I thought that was a little steep, especially for a few washers that could be shoved in a envelope with a stamp or two.
So, I decided to reach out to courtesyparts and see if they could show a repeat customer some courtesy and give me a break on shipping, & ship them off in an envelope or something to save me the $10+ on shipping. Expressed I was a repeat customer, and would greatly appreciate the gesture & continue to be one.
I initially sent them the e-mail via the "Contact Us" option on their website, and didn't receive an answer. After not getting a answer for a few days I directly e-mailed them with the support e-mail address provided on their website.
Finally got an answer, and the response was "Since all parts we ship get packed in a cardboard box, $10.95 is the cost." He also said if I had a local dealer, just go there.
Well if I wanted to go there, I would have went there, and wouldn't be ordering from your site.
So since they can't live up to their courteous name, I vouched to never give them another dollar, and I sure hope all you do the same!
That said, I put in some research for a comparable OEM part source that I could trust! Well guys, I found it...and it's CHEAPER than courtesyparts!
Coulter Parts Center:
Nissan Parts and Accessories | CoulterPartsCenter.com
I actually just received an order from them, I surely can vouch they are legit! Same turn around time as courtesy, and everything came nicely packed in OEM Nissan packaging.
Just some proof of pricing differences:
Same OEM parts we need for a better price.
So overall guys...I would advise not buying from a business that doesn't
appreciate your business, & SAVE YOURSELF SOME MONEY
and buy your OEM parts from Coulter!