Android Auto in 2019 Platinum - Sound Cuts Out Often
21 - 40 of 50 Posts
Joined
·
1 Posts
I just received my first Nissan on Friday and I use Android Auto to listen to podcasts, Audible books, Spotify, etc. I experienced this problem a lot over the weekend - very annoying and really could not continue listening. I tried another Android phone - same problem. So, I went online and did searches and found this site/thread. Good news - it's not just something with my car or phone - it's a common problem.Bad news - seems like this has been a known problem for months and is still not fixed.
Skeptic25 - will Nissan Connect give you updates on this? Will they let you know when it is fixed?
Skeptic25 - will Nissan Connect give you updates on this? Will they let you know when it is fixed?
Based on the chat conversation, no. She couldn't give an ETA or any other helpful info. Only the fact that it's a known issue and they're working on it.
Joined
·
1 Posts
I leased my 2019 Rogue last February. Had NO issues whatsoever with any of the apps running through Android Auto. Last week I went in to do the recall update for the backup camera. Now the Google Podcast app and the Spotify app on my Samsung Galaxy S9 have started randomly skipping. Phone is connected through the USB port in the front of the car. Sometimes it will cut out for almost ten seconds. It's become very irritating. Again, never had an issue until after I did the recall update. Brought it to the dealer, sat with a mechanic for almost ten minutes listening, no skip. They did the recall update again. When I drove off the lot, skipping resumed. Very frustrated. Any potential fixes? Tried reinstalling Google Podcast app to no avail
Joined
·
1 Posts
My 2019 Rogue Sport and OnePlus 7T Pro 5G has this exact same issue. What's so irritating is that my wife, who has an iPhone, has no problem at all and constantly points this out to me. LOL I'll watch this thread with my fingers crossed because, other than this, the car and phone are perfect.
Joined
·
1 Posts
I've had the same problem with my 2019 SR as well. Bluetooth works fine but when you plug it in and it connects to AA, the music will cut out. Brought it to the dealership and they replaced the USB unit. No change. Also found this call back as I was researching the issue. Watching close until they fix it (if they ever do).
Joined
·
1 Posts
I'm not looking to negate your opinion, but my phone which skips like crazy in my 2019 Altima under Android Auto, works perfectly in my wife's 2018 Rogue. Same phone, same conditions.
With all due respect, and three 2019 Altima's of people that I personally know, this is an issue with their Head Unit.
Joined
·
2 Posts
I fixed mine. I have a 2019 Nissan Rogue. AA was competing with Bluetooth. I removed the Rogue Bluetooth profile on my phone and Samsung phone profile from my Rogue. No more skipping.
Joined
·
2 Posts
Android Auto music skipping fix:
I fixed mine. I have a 2019 Nissan Rogue. AA was competing with Bluetooth. I removed the Rogue Bluetooth profile on my phone and Samsung phone profile from my Rogue. No more skipping.
I fixed mine. I have a 2019 Nissan Rogue. AA was competing with Bluetooth. I removed the Rogue Bluetooth profile on my phone and Samsung phone profile from my Rogue. No more skipping.
Same issue here on my brand new 2020 SR w/Android Auto. I've tried 10 different cables. Please let me know that someone is working on this! I have all of my music on Google Play & don't have this issue on my wife's 2019 Hyundai Sonata! This is ridiculous!
Joined
·
2 Posts
This method did not work. On pluging in usb AA vonnected and paired with bluetooth automatically and skip continues
Joined
·
6 Posts
Joined
·
5 Posts
Hey dude. Yes, I had the same issues, but figured it out....use these cables (link below). Issues go away. No issues with my Pixel 4 or my wife's LG. I own an Note 10+, Pixel 4XL, 3 XL, 2 XL, LG G7. All had issues w/o the right cable. When I bought the cable below. Issues went away w/ all phones except the Note 10+ for some reason.
Amazon.com: Cable Matters 2-Pack Slim Series USB C to USB C Cable with 60W Fast Charging in Black 3.3 Feet for Samsung Galaxy S20, S20+, S20 Ultra, Note 10, Note 10+, LG G8, V50, Google Pixel 4, and More
Amazon.com: Cable Matters 2-Pack Slim Series USB C to USB C Cable with 60W Fast Charging in Black 3.3 Feet for Samsung Galaxy S20, S20+, S20 Ultra, Note 10, Note 10+, LG G8, V50, Google Pixel 4, and More
www.amazon.com
Joined
·
5 Posts
Use this cable. My problems went away..
Amazon.com: Cable Matters 2-Pack Slim Series USB C to USB C Cable with 60W Fast Charging in Black 3.3 Feet for Samsung Galaxy S20, S20+, S20 Ultra, Note 10, Note 10+, LG G8, V50, Google Pixel 4, and More
Amazon.com: Cable Matters 2-Pack Slim Series USB C to USB C Cable with 60W Fast Charging in Black 3.3 Feet for Samsung Galaxy S20, S20+, S20 Ultra, Note 10, Note 10+, LG G8, V50, Google Pixel 4, and More
www.amazon.com
Joined
·
2 Posts
Try using the cable that came with ur pixel and plug it into the type c hole, I found out it cut out less than using the type a to phone.
Joined
·
6 Posts
Thank you the problem went away finally!!! Those cables really worked.... Day 3 and not having a skip since.
Joined
·
2 Posts
What model car and phone do you have? I have a 2019 Altima SR and a Samsung Galaxy S10. Just curious before I consider buying that cable
Joined
·
6 Posts
2020 Nissan Altima SR.. I have the Samsung galaxy Note 10+
Joined
·
6 Posts
2020 Nissan Altima SR.. I have the Samsung galaxy Note 10+
21 - 40 of 50 Posts
Join the discussion
Recommended Reading
-
Weird rubbing noise on left turns - 2020 Altima SR
*NEW* 2019 NISSAN ALTIMA DiscussionNew member here. My wife and I have owned many Nissans since 2008. We currently have a 2020 Altima SR and a 2018 Frontier Midnight Edition. This is the first time I've ever had a question about an issue with any of our cars. Anyway, the Altima has about 3500 miles on it. A couple of days ago...- 4
- 314
-
Vibration coming from above drivers side instrument panel when hot out.
*NEW* 2019 NISSAN ALTIMA DiscussionI have a 2019 Altima Sr. Since brand new I have always experienced a very annoying rattle/vibration coming from above the speedo panel. Ive taken it to the dealership to no avail. They’ve used double sided felt tape on some areas that are prone to vibration and I still get the vibration...- 3
- 169
-
2020 Altima 2.5 Foam sticking out where dashboard meets the windshield.
*NEW* 2019 NISSAN ALTIMA DiscussionMy wife has a 2020 Altima 2.5. In the last month or so, the foam began to stick out on the right and left sides of the dashboard where the dashboard meets the windshield. I attached some photos of the issue. The car is going to the dealer's service service department tomorrow morning. Hope it's...- 2
- 221
-
Add Navigation to a 2019 SR
*NEW* 2019 NISSAN ALTIMA DiscussionThe SR model isn't available with navigation. I purchased a used OEM navigation radio 259156CA0E from a wrecked 2019 platinum and a Nissan GPS antenna 25975-6CA0A both from Ebay for my 2019 SR. It was simply plug and play. Remove the old radio put the GPS antenna under the dash (I used double...- 1
- 255
-
2019 Nissan Altima Click after letting of accelerator
*NEW* 2019 NISSAN ALTIMA DiscussionHey everyone, just got a 2019 Nissan Altima SL automatic with 28k miles. Second day I have it a clicking sound became noticeable coming from under the hood. When parked I shift to reverse or drive and the click happens 1 second after completing the gear selection. Then it clicks again when...- 2
- 203
Join now to ask and comment!