When I was in parts I changed lots of fob batteries as most people were too timid to do it and would rather have someone else break them so as to have somebody to blame. I always asked how many times the fobs were dropped. Why? Commonly the battery clip or holder has partially or pretty much completely come loose from the tiny bit of solder holding it on and of course that leads to problems like in this thread. I typically told customers that first so they were ready for it when I showed them how it was cracked loose or broke.